Privacy policy

🟩 Privacy Policy


Welcome to ShopNeu: Food & Grocery Delivery in 10 Minutes.
We respect your privacy and are committed to protecting your personal information with the highest standards of security and transparency

We value your privacy and protect your personal information with utmost care.

At ShopNeu, we are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We may collect:

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Order and transaction details

  • Device and usage information

  • Location data (for delivery purposes)

How We Use Your Information

Your information is used to:

  • Process and deliver orders

  • Provide order tracking and support

  • Send service updates and offers

  • Improve app performance and user experience

  • Prevent fraud and ensure platform security

Payment Security

All payments are securely processed through trusted gateways such as Razorpay, Paytm, and PhonePe.
We do not store your card or banking details.

Data Protection

We use industry-standard encryption and secure servers to safeguard your data. Access to personal information is restricted to authorized personnel only.

Data Sharing

We do not sell or rent your personal information. Data may only be shared with delivery partners or payment providers for order fulfillment, or when required by law.

User Rights

You may request access, correction, or deletion of your data by contacting us at: HelpSupport@shopneu.in and Official WhatsApp Channel

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected within the app. Continued use of ShopNeu indicates your acceptance of the updated policy